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Darden University of Virginia (USA)
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Progressive Insurance Concierge Program
Parvaiz, Omar; Weiss, Elliott N.Case DARDEN-OM-1327-EService and Operations ManagementProgressive Insurance Company is considering the rollout of a new level of service in the Maryland area. Students are given the opportunity to understand the new service and assess its fit with Progressive's business. Students must also determine a staffing plan for the new center.Starting at €8.20