Ivey Business School (Canada)
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Lakeside Automotive Ltd.: Digital Employee Recognition Amid Organizational Change
Kun Huo; Ann PengCase IVEY-9B19C020-ELeadership and People ManagementIn 2018, a dealership facilitator needed to decide whether to continue implementing the Thumbs Up application (app) at Lakeside Automotive Ltd., a family-owned car dealership in the Greater Toronto Area. The Thumbs Up app was a digital tool that enabled eStarting at €8.20
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Lakeside Automotive Ltd.: Digital Employee Recognition Amid Organizational Change - Teaching Note
Kun Huo; Ann PengTeaching Note IVEY-8B19C020-ELeadership and People ManagementTeaching note for product 9B19C020.Starting at €0.00
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Their Grass is Greener! Pay Conflict at Yuanbo Education Group - Teaching Note
Ann Peng; Hongling Jiang; Bing Qian LiangTeaching Note IVEY-8B19C014-ELeadership and People ManagementTeaching note for product 9B19C014.Starting at €0.00
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Dolce & Gabbana: Racism, Stereotypes, or Being Funny
Ann Peng; Jiya HaiCase IVEY-9B20C004-ELeadership and People Management, StrategyOn November 21, 2018, the Italian luxury fashion brand Dolce & Gabbana (D&G) cancelled a show that was scheduled to take place in Shanghai, China, after controversial video advertisements and private Instagram messages, allegedly sent by Stefano Gabbana himself, went viral. The videos were seen by many to be racist, and they resulted in subsequent boycotts by Chinese celebrities and consumers. As D&G struggled to regain market share in China and ...Starting at €8.20
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Their Grass is Greener! Pay Conflict at Yuanbo Education Group
Ann Peng; Hongling Jiang; Bing Qian LiangCase IVEY-9B19C014-ELeadership and People Management, StrategyAt the end of 2017, the human resources director at Yuanbo Education Group, a fast-growing educational service enterprise located in Shanghai, China, was struggling to calm down the managers, who were complaining about their salaries. Managers of the established business units were paid a relatively lower base salary but often with a sizable bonus tied to a revenue target. In contrast, the new hires for the recently established business units wer...Starting at €8.20
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Norwood WaterWorks, EMCO Corporation: Changing the Culture
Ann Peng; Ken MarkCase IVEY-9B16C030-EEntrepreneurship, Leadership and People ManagementIn September 2006, the general manager at Norwood Waterworks (Norwood) was faced with a difficult situation. Since his original employer, EMCO Corporation (Emco), acquired Norwood, he had been tasked with trying to turn around the new acquisition. Like Emco, Norwood was a distributor of building products and equipment in the waterworks industry. The company had three locations, all in Alberta. However, the general manager soon discovered that Nor...Starting at €8.20
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Xiamen Airlines: Pay for Performance
Wenhua Wu; Ann Peng; Gerard SeijtsCase IVEY-9B15C001-ELeadership and People Management, StrategyOn June 6, 2014, the deputy general manager of the human resources department of Xiamen Airlines, based in Xiamen, Fujian Province, China, discussed his company’s best practices at China's first national forum on aviation security. Since 2009, a significant reform in the company’s pilot compensation system had aimed to promote a stronger linkage between their pay and performance. Initial outcomes had been positive, with improved productivity and ...Starting at €8.20
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Dolce & Gabbana: Racism, Stereotypes, or Being Funny - Teaching Note
Ann Peng; Jiya HaiTeaching Note IVEY-8B20C004-ELeadership and People ManagementTeaching note for product 9B20C004.Starting at €0.00