HBSP (USA)
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Global Knowledge Management at Danone (A), (B) and (C), Teaching Note
Edmondson, Amy C.; Kindred, NatalieTeaching Note HBS-610076-ETeaching Note for 608107, 611079 and 611080.Starting at €0.00
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Trouble at Tessei, Teaching Note
Bernstein, Ethan S.; Buell, Ryan W.Teaching Note HBS-616031-EService and Operations ManagementIn 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. Given previous leaders' failed attempts to fix Tessei's problems with increased managerial monitoring and controls, Yabe seeks a creative approach...Starting at €0.00
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IDEO: Human-Centered Service Design, Teaching Note
Buell, Ryan W.Teaching Note HBS-616038-EService and Operations ManagementThe case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape, a team of IDEO designers have been hired by Cineplanet, the leading movie cinema chain in Peru, to reinvent the movie-going experience for Peruvians. Cineplanet wishes to better al...Starting at €0.00
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Diamond Foods, Teaching Note
Bell, David E.; Kindred, Natalie; Shelman, MaryTeaching Note HBS-510067-ETeaching Note for 510013..Starting at €0.00
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Asian Agri and the Future of Palm Oil, Teaching Note
Bell, David E.; Kindred, NatalieTeaching Note HBS-512014-EMarketingTeaching Note for 511015.Starting at €0.00
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Commonwealth Bank of Australia: Unbanklike Experimentation, Teaching Note
Buell, Ryan W.; John, Leslie K.Teaching Note HBS-620041-EService and Operations ManagementTeaching note for case 619018.Starting at €0.00
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Merck: Managing Vioxx (A)-(G), Teaching Note
Kindred, Natalie; Simons, Robert L.Teaching Note HBS-109087-ETeaching Note for [109080], [109081], [109082], [109083], [109084], [109085], and [109086].Starting at €0.00
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Roll Back Malaria and BCG: the Change Initiative, Teaching Note
Ashraf, Nava; Kindred, NatalieTeaching Note HBS-914041-ETeaching Note for 910023.Starting at €0.00
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Improving Access at VA, Teaching Note
Buell, Ryan W.; Huckman, Robert S.Teaching Note HBS-618052-EInformation TechnologiesTeaching note for case 617012.Starting at €0.00
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OCP Group, Teaching Note
Fabbe, Kristin E.; Kindred, NatalieTeaching Note HBS-719063-EEconomicsTeaching note for case 718002.Starting at €0.00