HBSP (USA)
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El caso HBR: La Generación Y en la fuerza laboral
Erickson, Tamara J.Article HBS-R0902BLeadership and People ManagementJosh Lewis, un empleado joven en Rising entretenimiento, se siente frustrado porque su jefe, jefe de marketing de Sarah Bennett, no va a escuchar sus ideas sobre el uso de los nuevos medios de comunicación para promocionar las películas. Ella está atrapada en la década de 1990, él piensa que, cuando la gente realmente veían la televisión de la red! Corriendo a través de su misión para una presentación del equipo, trabaja un plan y se lanza al CEO...Starting at €8.20
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Tilt, 8. Knowing Who Your Competitors Are
Dawar, NirajBook Chapter HBS-0011BC-EMarketingTilt: Shifting Your Strategy from Products to Customers is an 11-chapter book published in 2013 by Harvard Business Review Press and written by Niraj Dawar, professor of marketing at the Ivey School of Business. The author presents his theory on how sustainable competitive advantage depends today on a company's ability to tilt, or shift, its business model from product innovation to value innovation. He explains that, unlike the traditional focus...Starting at €8.20
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Unconventional Wisdom in a Downturn (Spanish version)
Kaplan, Robert S.; Norton, David P.; Friedman, Stewart D.; Krishnamurthy, BV; Erickson, Tamara J.; Stibel, Jeffrey M.; Delgrosso, PeterArticle HBS-F0812DStrategyWhat best practice challenges the conventional wisdom about what to do in a downturn? We put that question to our team of management bloggers at harvardbusiness.org. This article provides an edited selection of their provocative responses.Starting at €8.20
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Eight Ways to Build Collaborative Teams
Gratton, Lynda; Erickson, Tamara J.Article HBS-R0711F-EThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Executing complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse, virtual, and composed of highly educated specialists. The irony is, those same characteristics have an alar...Starting at €8.20
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A Better Way to Map Brand Strategy
Dawar, Niraj; Bagga, CharanArticle HBS-R1506G-EMarketingCompanies may want to shift a brand's position--to exploit less crowded territory, for example, or grow sales. Companies have long used perceptual mapping to understand how consumers feel about their brands relative to competitors', to find gaps in the marketplace, and to develop brand positions. But the business value of these maps is limited because they fail to link a brand's market position to business performance metrics such as pricing and ...Starting at €8.20
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Marketing in the Age of Alexa
Dawar, NirajArticle HBS-R1803E-EMarketingOver the next decade, as artificially intelligent assistants like Alexa and Siri become the main channel through which people get information, goods, and services, the way companies acquire, serve, and retain customers will radically change. Because the bots will have deep knowledge about individuals' habits and preferences, they'll be able to anticipate a consumer's needs even better than the consumer herself can. They'll ensure that routine pur...Starting at €8.20
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Eight Ways to Build Collaborative Teams (Spanish version)
Gratton, Lynda; Erickson, Tamara J.Article HBS-R0711FStrategy(1) "Signature" relationship practices that build bonds among the staff, in memorable ways that are particularly suited to a company's business; (2) Role models of collaboration among executives, which help cooperation trickle down to the staff; (3) The establishment of a "gift culture," in which managers support employees by mentoring them daily, instead of a transactional "tit-for-tat culture;" (4) Training in relationship skills, such as comm...Starting at €8.20
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Cuando se apaga la vieja estrella
Guterman, Jimmy; Erickson, Tamara J.Article HBS-R1009MLeadership and People ManagementBob Antice es muy querido y famoso conecta en la industria de la música. Durante décadas, él era una estrella-el vendedor más exitoso en la historia de la compañía, amigo y mentor de generaciones de artistas, y un codiciado orador en eventos de la industria. El trabajo de Bob desde mediados de la década de 1970 hasta principios de 1990 puso de gran alcance en la parte superior: La compañía superado en ventas a sus competidores durante ocho años c...Starting at €8.20
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Tilt, 1. Finding the New Locus of Competitive Advantage
Dawar, NirajBook Chapter HBS-0002BC-EMarketingChapter 1, Finding the New Locus of Competitive Advantage (28 pages), presents a review of the upstream-versus-downstream spectrum and guides managers in identifying where their businesses lie on the spectrum. He illustrates the development of a successful downstream strategy with Nestle's response to a mature instant coffee market by inventing a new customer value: easy and authentic at-home espresso brewing. He reviews the history of the indust...Starting at €8.20
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Tilt, 3. Seizing the Downstream Advantage
Dawar, NirajBook Chapter HBS-0004BC-EMarketingIn Chapter 3, Seizing the Downstream Advantage (10 pages), the author looks at the unique value of customer-focused strategies. He explains that to create a successful tilt strategy, a company must categorize its company's resources as either upstream or downstream. While an upstream strategy focuses on products and production, the downstream strategy involves a company's knowledge of and relationship with customers. The author then analyzes both...Starting at €8.20