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IDEO's Culture of Helping
Amabile, Teresa M.; Fisher, Colin M.; Pillemer, JuliannaArticle HBS-R1401C-ELeadership and People ManagementLeaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency reasons, but collaborative helping becomes even more vital in an era of knowledge work, when positive business outcomes depend on high creativity in often very complex projects. A ...Starting at €8.20
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Negotiating with Emotion (Spanish version)
Leary, Kimberlyn; Pillemer, Julianna; Wheeler, Michael A.Article HBS-R1301GStrategylack of control, unpredictability, and the absence of feedback. This article includes a six-step warm-up exercise to help you prepare emotionally to negotiate effectively.Starting at €8.20
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Negotiating with Emotion
Leary, Kimberlyn; Pillemer, Julianna; Wheeler, Michael A.Article HBS-R1301G-ESome people are practically phobic about going to the bargaining table. If their minimum needs are met, they'll sign on the dotted line just to end the stress of dealing with people who have different agendas and styles. But that can be an expensive aversion, the authors write. When you're facing an important negotiation, rigorous preparation--running the numbers, scouting the marketplace, developing a Plan B--is essential. But it's only half the...Starting at €8.20
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How to Help (Without Micromanaging)
Fisher, Colin M.; Amabile, Teresa M.; Pillemer, JuliannaArticle HBS-R2101L-EStrategyExtensive research shows that when employees get hands-on managerial support, they perform better than when they're left to their own devices, but unnecessary or unwanted help can be demoralizing and counterproductive. So how do you intervene constructiveStarting at €8.20