Darden University of Virginia (USA)
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That Little Voice Inside (C)
Isabella, Lynn A.; Yemen, Gerry; Burke, SusanCase DARDEN-OB-1061-ELeadership and People ManagementCatherine Russell, senior vice president of Harbor Community Bank (HCB), had lunch with one of her branch managers, Rachel Dwyer, to confront her about violating bank opening and closing procedures. When Russell had asked about the situation earlier, Dwyer had boldly lied, as had the two HCB branch employees who worked under Dwyer. What would be the most appropriate resolution? This case is preceded by the A and B cases.Starting at €5.74
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Integration of Wachovia and Golden West (B)
Bourgeois, L. J. III; Hammaker, Paul M.; Jackson, Matt; Maher, Dave; Schwarzschild, AdamCase DARDEN-BP-0535-ECorporate GovernanceThe integration team had planned and implemented the changes. The two goals to maintain momentum and keep the core value of Golden West operations in place were accomplished. From the time the deal was announced, Wachovia and Golden West had been cross-selling each other’s products. Much time was invested early on in getting all parties up to speed. But everything fell apart only months after the integration when in July of 2007 Wachovia took a h...Starting at €5.74
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Integration of Wachovia and Golden West (A) and (B) - Teaching Note
Bourgeois, L. J. III; Hammaker, Paul M.; Jackson, Matt; Maher, Dave; Schwarzschild, AdamTeaching Note DARDEN-BP-0532TN-ECorporate GovernanceTeaching note for product BP-0532Starting at €0.00
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Integration of Wachovia and Golden West (A)
Bourgeois, L. J. III; Hammaker, Paul M.; Jackson, Matt; Maher, Dave; Schwarzschild, AdamCase DARDEN-BP-0532-ECorporate GovernanceIn July 2007, Wachovia Corporation’s CEO is pleased with a report that shows the firm’s record-setting second quarter results. In the past three months, Wachovia has doubled its earnings and posted record revenues, mostly attributable to the large consumer real-estate loans related to the Golden West Financial acquisition that has contributed to the bank’s growth. The transition of Golden West into Wachovia’s platform had been quick and smooth, d...Starting at €8.20
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The Seven Questions of Marketing Strategy
Farris, Paul W.; Parry, Mark E.; Borden, Neil H. Jr.; Venkatesan, Rajkumar; Sharpe, Kathryn M.Technical Note DARDEN-M-0779-EMarketingThis simple model of marketing strategy can provide keys to creating a sustainable competitive advantage. Suitable for MBA and executive formats, this technical note demonstrates that individual marketing strategy concepts are interconnected, which renders the strategic process vulnerable to the political machinations of executives. Evolving customer needs and competitors' proactive efforts to steal market share require a dynamic marketing strate...Starting at €8.20
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That Little Voice Inside (A)
Isabella, Lynn A.; Yemen, Gerry; Burke, SusanCase DARDEN-OB-1059-ELeadership and People ManagementJust after 8:00 p.m. on a Monday evening, Catherine Russell, senior vice president and director of business development at Western Banking Group, arrived at one of the branches she oversaw to catch up on some work. She saw movement inside the locked building and was taken aback—it was Rachel Dwyer, the branch manager; her son; and her boyfriend. “Why is she…why are they all in the branch after hours?” Russell wondered. This was yet another item o...Starting at €8.20
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That Little Voice Inside (B)
Isabella, Lynn A.; Yemen, Gerry; Burke, SusanCase DARDEN-OB-1060-ELeadership and People ManagementThe day after Catherine Russell, senior vice president of Harbor Community Bank (HCB), discovered one of the bank’s branch managers in the bank after hours, cleaning, she continued to second guess how she should manage the situation. The manager, Rachel Dwyer, had an explanation that made sense, yet Russell was still uneasy about this and other instances of strange behavior from Dwyer. After consulting with her boss, Russell decided to ask Dwyer ...Starting at €5.74