IESE (España)
- Technical Note
An Overview of Service Design
Collection: IESE (España)Ref.: PN-478-EPublished: Nov 7, 2011Format: PDFPages: 19Language: English - Technical Note
The Service Activity Sequence in Healthcare
Collection: IESE (España)Ref.: PN-485-EPublished: Sep 3, 2012Format: PDFPages: 40Language: English - Case
Madrileña Red de Gas (A): Reinventing the Company With the Motto "Our Customers Must Not Suffer"
Collection: IESE (España)Ref.: P-1184-EPublished: Jul 9, 2020Format: PDFPages: 17Language: English - Case
Madrileña Red de Gas (B): Reinventing the Company With the Motto "Our Customers Must Not Suffer"
Collection: IESE (España)Ref.: P-1185-EPublished: Jul 9, 2020Format: PDFPages: 8Language: English - Exercise
Propensa - Exercise
Collection: IESE (España)Ref.: PE-2-EPublished: Nov 1, 1992Format: PDFPages:Language: English - Technical Note
Logistics
Collection: IESE (España)Ref.: PN-313-EPublished: Nov 1, 1992Format: PDFPages:Language: English - Technical Note
A Brief Introduction to Museums
Collection: IESE (España)Ref.: PN-445-EPublished: Mar 16, 2011Format: PDFPages: 43Language: English - Case
Fundación Ángel Corella
Collection: IESE (España)Ref.: P-1111-EPublished: Dec 14, 2011Format: PDFPages: 23Language: English - Technical Note
Service Engineering: A Structure to Help Service Agents Deliver Competitive Problem Solving
Collection: IESE (España)Ref.: PN-488-EPublished: Sep 12, 2013Format: PDFPages: 26Language: English - Technical Note
Competing through Operations: Implementing the New Operational Culture
Collection: IESE (España)Ref.: PN-456-EPublished: Feb 18, 2010Format: PDFPages: 19Language: English