Ivey Business School (Canada)
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Post-Truth or Social Justice: Serge Belamant and Cash Paymaster Services in South Africa - Teaching Note
Albert Wöcke; Morris MthombeniTeaching Note IVEY-8B20M086-EStrategyTeaching note for product 9B20M086.Starting at €0.00
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McKinsey & Company: Facilitating Bribery in South Africa - Teaching Note
Morris Mthombeni; Albert Wöcke; Alvaro Cuervo-CazurraTeaching Note IVEY-8B20M145-EStrategyTeaching note for product 9B20M145.Starting at €0.00
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Zenoti: Strengthen the Core or Stretch for Growth?
Malay Krishna; Karan Darshan ShahCase IVEY-W27839-EInformation Technologies, StrategyZenoti was a software-as-a-service (SaaS) unicorn based out of Bellevue, Washington. Zenoti’s SaaS was focused on back-office resource allocation and enabling multi-location spas and salons to digitize the consumer experience. After the latest round of funding, Zenoti’s chief executive officer, Sudheer Koneru, was keen to invest in artificial intelligence and other cutting-edge technologies to deliver an Uber-like experience to consumers. Other o...Starting at €8.20
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Telkom South Africa: Business Model Innovation in a Changing Industry - Teaching Note
Albert Wöcke; Morris MthombeniTeaching Note IVEY-W25730-EInformation Technologies, StrategyTeaching note for product W25729.Starting at €0.00
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Post-Truth or Social Justice: Serge Belamant and Cash Paymaster Services in South Africa
Albert Wöcke; Morris MthombeniCase IVEY-9B20M086-EStrategySerge Belamant was the founder and chief executive officer of Net1 UEPS Technologies (Net1), a US$600-million company that had a contract with the South Africa government to pay social grants to the poor. The contract was controversial from the start and was under scrutiny through multiple legal challenges and three different investigations, including by the US Securities Exchange Commission and the US Department of Justice. When Belamant discove...Starting at €8.20
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McKinsey & Company: Facilitating Bribery in South Africa
Morris Mthombeni; Albert Wöcke; Alvaro Cuervo-CazurraCase IVEY-9B20M145-EStrategyThe head of the South African subsidiary of the US consulting firm McKinsey & Company (McKinsey), has to address the implications of the firm’s involvement in a corruption scandal. The South African office was implicated in a scandal involving its local pStarting at €8.20
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Old Mutual: Defining Moments for Board Leadership - Teaching Note
Morris Mthombeni; Gideon Pogrund; Amy Moore; Verity HawardenTeaching Note IVEY-W24879-ELeadership and People Management, StrategyTeaching note for product W24878.Starting at €0.00
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Telkom South Africa: Business Model Innovation in a Changing Industry
Albert Wöcke; Morris MthombeniCase IVEY-W25729-EInformation Technologies, StrategyIn May 2021, the chief executive officer of Telkom SA SOC Limited (Telkom) in South Africa was facing a dilemma. Fifth generation (5G) technology was about to be introduced to the country’s communications industry. While Telkom had fared well during the COVID-19 global pandemic, even managing to gain market share from its much larger competitors, the anticipated release of additional coverage spectrum for the new 5G technology was going to put pr...Starting at €8.20
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ITC Hotels: Is Responsible Luxury Sustainable
Malay Krishna; Pooja MhapsekarCase IVEY-9B20M161-EStrategyIn 2018, ITC Hotels, a chain of luxury hotels based in India, achieved a distinct positioning with its branding, “ITC Hotels: Responsible Luxury.” The company intended to communicate its image of being environmentally sustainable, responsible to the localStarting at €8.20
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Zoom Video Communications: Flash in the Pandemic or Enduring Success?
Malay Krishna; Gursimran GambhirCase IVEY-W24950-EStrategyZoom, a popular video conferencing service based out of San Jose, California was built from scratch to be a business-segment focused, easy-to-use video conferencing service. The program was created by Zoom Video Communications Inc., which was founded by Eric Yuan in 2012. After the outbreak of the COVID-19 pandemic in March 2020, the video conference market grew rapidly. Despite competing against much larger competitors, such as Microsoft Teams, ...Starting at €8.20