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Share Now: Aiming for Profitable Growth (Portuguese Version, Brazil)
Moscoso, Philip; Soto, ManuelCase P-1173-PBService and Operations Management, StrategyEl caso describe las recientes decisiones tomadas por la dirección de Share Now, la empresa líder en carsharing (resultante de la integración de car2go con Drive Now). Como parte de su plan estratégico para Madrid (España), la compañía ha decidido ampliar su zona de cobertura en 27 km2 y añadir 450 coches eléctricos a su flota. Además, se implementarán precios dinámicos, en función de la demanda. El principal reto de Share Now consiste en conse...Starting at €8.20
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Vivienne Cox at BP Alternative Energy (Portuguese)
Hunter, M.Case INSEAD-5473PT-PPLeadership and People ManagementA team led by Vivienne Cox, Executive Vice President of Gas, Power & Reneewables, identifies and launches a new business, BP Alternative Energy. Investing such a high amount in a green energy business? had been a radical starting point for BPStarting at €8.20
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Ricardo Semler: A Revolutionary Model of Leadership (Portuguese Version)
Betania, Tanure; Maddux, William; Swaab, Roderick; Williams, ElinCase INSEAD-5982PT-PPLeadership and People ManagementThe case follows the story of Brazilian business leader, Ricardo Semler, who took over the family marine pump business, Semco, the multi-national, multi-sector success. To do this, Ricardo Semler radically changed his own leadership style by relinquishing control and working less hard, and subsequently transformed culture into Semco through a radical process of workplace democratization. Finally, he successfully applied the same leadership princi...Starting at €8.20
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Gas Natural: Improving the Profitability of Servigas (Portuguese Version, Portugal)
Guitart, Iván; Rocha e Oliveira, PauloCase M-1234-PPMarketing, Service and Operations ManagementMarta Muriel has recently been promoted to director of residential natural gas service with the mandate of boosting profits for the company's home maintenance services, Servigen. She and her team have designed four measures, among others, that involve a trade-off between cost reduction and improvements in service quality. Now she has to decide which ones to actually implement based on their impact on the company's bottom line.Starting at €8.20
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Parmareggio S.P.A.: O Líder mundial em queijo Parmesao
Llano Irusta, M. A.; Rodríguez Bouzo, S.Case IIST-PI-180-P-PPService and Operations ManagementA Parmareggio foi fundada em 1983. Em 2004, o Consórcio Cooperativista Granterr adquiriu a totalidade do capital da empresa, conduzindo a uma mudança estratégica na empresa. Em 2016, a Parmareggio havia tornado-se no líder indiscutível na categoria graças ao seu compromisso de controlo abrangente da cadeia de abastecimento, à criação de uma marca, à publicidade e aos seus processos de inovação destinados a criar novos produtos que geravam novas o...Starting at €8.20
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Jeffrey Skilling, Bernie Madoff the Monster & the Other Smartest Guys of the Room (Portuguese Version, Portugal)
Vaccaro, Antonino; Ramus, TommasoCase BE-180-PPBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThe case "Jeffrey Skilling, Bernie Madoff & the Other Smartest Guys in the Room" presents two micro cases that describe some critical situations associated with the bankruptcies of Enron and Bernard L. Madoff Investment Securities in 2001 and 2008, respectively. The first micro case focuses on factors affecting the behavior of Arthur Andersen's managers and employees in the Enron scandal, while the second micro case describes variables leading th...Starting at €8.20
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The Club (Portuguese version, Portugal)
Sabrià, FredericCase ASN-76-PPDecision Analysis, Leadership and People ManagementA golf course in Madrid is changing its payment system for hairdressing services. A seemingly innocuos measure leads to issues related to control systems, motivation and ethics. This case is based on the case "The Club", ASN-12, from the same author.Starting at €8.20
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Madrileña Red de Gas (B): Reinventing the Company With the Motto "Our Customers Must Not Suffer" (Portuguese version, Portugal)
Munoz-Seca, BeatrizCase P-1185-PPService and Operations ManagementThe CEO of MRG (Madrileña Red de Gas) wanted to reinvent his company as if it existed in an open market and not in the current regulated one. Using Professor Muñoz-Seca's SPDM (Service Problem Driven Management) framework, a conceptual scheme for operations in service companies, the MRG management team changed how they structured their service by establishing their own operational structure and working with the operational structure of their part...Starting at €5.74
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Fernández-Vega Eye Institute (Portuguese version, Portugal)
Serrano, Alejandro; Moscoso, PhilipCase P-1137-PPInnovation and Change, Service and Operations ManagementThe Fernández-Vega Eye Institute in Oviedo, Asturias, is possibly the most famous clinic in Spain in its specialty. It is not only notable for its high medical quality; the clinic has also optimized its provision of services using business criteria with the aim of improving the customer experience. Faced with a growing demand for its medical services, the institute's management has to decide between a series of specific options for increasing the...Starting at €8.20
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Somali, S.A. (Portuguese version, Portugal)
Vallejo, Luis Carlos; Chiner, AlfonsoCase SM-1527-PPLeadership and People ManagementThe case demonstrates the need to implement a professional system for the evaluation and assessment of executive management, both for family members and others, based on objectives and budgeting within the family business. It also highlights the need for tools and formal bodies to serve as a framework for debates regarding, on the one hand, business matters (shareholders' meetings, Board of Directors, Steering Committee) and, on the other, family...Starting at €8.20