Ivey Business School (Canada)
-
Institute on Aging: When Non-Profits Operate Like For-Profits
James Pike; Vijay SatheCase IVEY-9B18M130-EStrategyIn 2012, the Institute on Aging, a US non-profit organization that served seniors in San Francisco, appointed a new chief executive officer (CEO). His mission was to salvage the organization, which was close to bankruptcy. His strategy was to consolidate services and pursue geographic expansion. Through these efforts, net income rose steadily and gross revenue increased from US$28.7 million in 2012 to US$45.2 million in 2017. However, not every o...Starting at €8.20
-
Priority Management: Strategies for Survival during COVID-19
Lori A. Coakley; Tamara O'NeilCase IVEY-W25365-ELeadership and People ManagementIn June 2020, during the COVID-19 pandemic, the vice-president of sales and marketing at Priority Management, a hotel and resort management company, was overseeing the operations of two hotels. New England Hotel was a large corporate hotel that had succesStarting at €8.20
-
Heritage Business Group
Lynda St. Clair; Lori A. Coakley; James C. SegovisCase IVEY-9B09C019-ELeadership and People ManagementWhat would you do if you witnessed an act of vandalism by one employee toward the property of another? This is the situation that Pat, an employee at The Heritage Business Group, faces when she witnesses a co-worker, Mark, keying a car belonging to another co-worker, Fran. Initially, Mark does not know that Pat saw him vandalize Fran's car. Pat is aware that Fran and Mark had been arguing over the past few months. Part A of the case ends with Pat...Starting at €8.20