HBSP (USA)
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OTISLINE (A) (Spanish version)
McFarlan, F. Warren; Stoddard, Donna B.Case HBS-102S22Information TechnologiesDescribes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to student...Starting at €8.20
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Connor Formed Metal Products (Spanish version)
Applegate, Lynda M.; Stoddard, Donna B.; Conrad, Melinda B.Case HBS-115S09Information TechnologiesConnor Formed Metal Products was a small, privately owned manufacturer of custom metal springs and stampings. Since becoming president in 1984, Bob Sloss had implemented many changes to the company's organizational structure, management control systems, and information systems. In particular, he introduced a computer system in one plant to track product jobs through the manufacturing process. Employees at every function and level of the company c...Starting at €8.20
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Pacific Bell: la reingeniería de Centrex
Stoddard, Donna B.; Jarvenpaa, SirkkaCase HBS-117S17Information TechnologiesDescribe el rediseño y puesta en marcha del nuevo proceso de las órdenes para un producto estrella en el Pacific Bell. Pacific Bell es una de las compañías de funcionamiento regionales de Bell compone de siete unidades de negocio. En lugar de implementar el nuevo proceso, las funciones y tecnología de la información propuesto por el equipo de diseño original, cada unidad de negocio regional implementado aquellas piezas que más rápidamente se trad...Starting at €8.20
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Hacking Bureaucracy: Reimagining California's Food Stamp Program in the Digital Age, Teaching Plan
Eaves, David; Winig, LauraTeaching Note HBS-KS1216-EInformation TechnologiesTeaching note for case KS1215.Starting at €0.00
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Aadhaar: India's Big Experiment with Unique Identification, Teaching Plan
Murphy-Macinta, Christina; Eaves, David; Goldberg, DanielTeaching Note HBS-KS1274-EInformation TechnologiesTeaching plan for cases KS1259 and KS1260.Starting at €0.00
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI
Winig, Laura; Eaves, DavidCase HBS-KS1304-EInformation TechnologiesIn 2019, World Bank analyst Abebi Eke had a difficult assignment: decide whether to recommend that the World Bank, in line with its commitment to expanding financial inclusion to the world's poor, lend its support to a particular digital payments scheme. Eke was asked to investigate two of the most promising payment systems-UPI in India and M-Pesa in Kenya-and prepare a memo comparing the benefits and drawbacks of each. Eke had discovered that wh...Starting at €8.20
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI, Teaching Plan
Eaves, DavidTeaching Note HBS-KS1305-EInformation TechnologiesTeaching plan for case KS1304.Starting at €0.00
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Managing Information: The IT Architecture
Stoddard, Donna B.; Seger, Katherine N.Case HBS-193059-EInformation TechnologiesInformation is a critical resource in the information economy and Information Technology (IT) enables information to be managed as a strategic resource. However, IT is extremely complex and fast-changing. As a result, the general manager cannot leave IT decisions strictly to IT technologists and cannot hope to be technically competent to make the "right" IT decisions for the firm. This dilemma is resolved by the construction of an "IT architectur...Starting at €8.20
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Aadhaar: India's Big Experiment with Unique Identification (A)
Eaves, David; Goldberg, DanielCase HBS-KS1259-EInformation TechnologiesMany people take identity for granted, confident that they can prove they are who they say they are by using a driver's license or other ID card. For many millions of people, this is not the case. They possess not only no driver's license, but also no birth certificate which could be used to gain a driver's license and prove they are who they claim to be. As a result, they can sometimes appear invisible to the state, unable to receive aid or part...Starting at €8.20
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Reingeniería del proceso empresarial: el cambio radical permitido en la tecnología de la información
Stoddard, Donna B.; Jarvenpaa, SirkkaCase HBS-110S19Information TechnologiesProporciona un marco conceptual para comprender rediseño de procesos de negocio y gestión del cambio.Starting at €8.20