San Telmo (España)
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Roca Russia
Llano Irusta, Miguel AngelCase IIST-PI-162-E-EService and Operations ManagementThis case sets forth the commitment that the Spanish leading bathroom products and vitreous china company made to the internationalization of manufacturing in Russia. In order to do this, the company's past ten years in this country are analyzed, from the development of the first plant to its positioning as unquestioned leader. The document includes interviews and statements from both Roca's chairman and Roca's Director General in Russia, as well...Starting at €8.20
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EDDEA
Garrido Martínez, Enrique; Gómez González, CarmenCase IIST-PI-172-E-EService and Operations ManagementThis case study describes the history of an architecture studio from its inception in 1992 until 2016 when it finds itself at a point that may be crucial for its future (the case leaves the decision open). During this time, EDDEA had to tackle significant challenges and proved to have a high adaptation capacity. There were stages of growth, both organic and through mergers with other studios, as well as stages of downturn and contraction. Faced w...Starting at €8.20
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Operations strategy: a practical view
Garrido Martínez, EnriqueTechnical Note IIST-PIN-24-E-EStrategyThis note extracts the essence of the operations strategy concept, making it easy to understand for inexperienced people or those with little knowledge (although they need to have business experience). Knowledge is provided with a high sense of practicality.Starting at €8.20
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Sovena Group: Olive Oil for the World
Bocherini Bogert, José Antonio, Vidal Romero, AnylúCase IIST-DGI-207-E-EStrategyIn 2010, Sovena Group has changed dramatically compared to 2002, from being a diversified food manufacturer with leading brands in the Portuguese market, but with virtually no international presence and little growth opportunities, to become the second biggest producer and bottler of olive In 2010, Sovena Group has changed dramatically compared to 2002, from being a diversified food manufacturer with leading brands in the Portuguese market, but w...Starting at €8.20
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Driscoll's of Europe: How to Approach the European Market
Villafuerte Martin, AntonioCase IIST-MI-103-E-EMarketing, StrategyDriscoll's of Europe (DoE) was founded in March 2009 by the California Driscoll's Strawberry Associates, Inc. (hereinafter, Driscoll's)-the largest marketer of wild berries and Spanish-Alconeras with 80 % and 20% stake respectively. Based in Breda (Netherlands), its aim was to increase sales of Driscoll's varieties in the continental European market, developing a strong brand position in this market and consolidate production of these varieties i...Starting at €8.20
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Toks Group: Are Responsible companies good business?
Llano Irusta, M. ACase IIST-PI-199-E-EService and Operations ManagementIn 2019, Toks Restaurants, founded in 1971, turned 47 years old in Mexico. They had 207 units allocated all over the country, competing as family style restaurants, serving 32.4 million customers a year, with 10,700 collaborators. Toks was part of Grupo Gigante, where restaurants represented one of the strategic business units. The value proposition to the client comprised giving the best product, service and atmosphere in exchange for a fair pri...Starting at €8.20
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Suntory Beverage & Food Spain: Sustainability as a competitive strategy. Supplement
Garrido Martinez, E.; Rodríguez Bouzo, S.; Valderrama, B.Case IIST-DGI-336-E-S-EStrategyThe role of sustainability is none other than to connect business interests and social expectations. The impact of the pandemic calls for a new approach that includes new trends that will affect product demand and raw material supply and, most importantly, how to meet the expectations of customers, employees, suppliers, and investors in the future. All this, under the premise of balancing the equation of business profit, people, and planet, in th...Starting at €8.20
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Alibaba Group: An ecosystem at the service of global digitization
Audicana Arcas, J.; Martínez Jiménez, M.Case IIST-PI-211-E-EService and Operations ManagementBy 2020, ALIBABA was the most powerful technology company in China and one of the leading companies on the planet. Its goal was to facilitate business anywhere in the world by creating an ecosystem where each company was free to set its own strategy. Alibaba’s bet on Spain, a bridgehead for Europe, was taking-off the ground during times of upheaval due to tensions in international trade and the health situation caused by the COVID-20 pandemic. Th...Starting at €8.20
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Grupo Exito: A value proposition for all
Audicana Arcas, J.; Martínez Jiménez, M.; Andrade Nuñez, J.Case IIST-PI-228-E-EService and Operations ManagementGrupo Éxito was a leading retailer in South American retail. However, with the arrival of low-cost, e-commerce, and last-mile delivery in 2019, it began to see its market share eroded in Colombia. Trends in Colombian retail did not help, as consumer habits had changed and now focused more on digitization, last-mile delivery companies, seeking speed and convenience. Along with this, COVID-19 arrived in 2020 and accelerated this change in trends. É...Starting at €8.20
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Parmareggio S.P.A.: Global Leader in Parmesan Cheese
Llano Irusta, M. A.; Rodríguez Bouzo, S.Case IIST-PI-180-E-EService and Operations ManagementParmareggio was founded in 1983. In 2004, the Granterre Cooperative Consortium acquired the total capital of the company, promoting a strategic change. In 2016, Parmareggio had become the undisputed leader in its category thanks to its commitment to the integral control of the supply chain, the creation of a brand, and advertising. Also decisive were the company’s innovation processes, aimed at creating new products that would boost opportunities...Starting at €8.20