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Confecciones Sadat SRL
Pancorvo, JorgeCase PAD-P-C-270Service and Operations ManagementNorita Sadat, propietaria del negocio y persona emprendedora, se encuentra súbitamente ante una encrucijada que puede decidir, de buena manera, el futuro de su empresa. Deberá tomar decisiones de coyuntura, pero en especial plantearse la orientación y competencias futuras que requerirá su negocio de prendas de vestir para empleadas. Se da la dicotomía producto-servicio: el éxito no depende estrictamente de la confección y calidad de la vestim...Starting at €8.20
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Bembos Burger Grill
Campos, Carla; Pancorvo, JorgeCase PAD-P-C-377Service and Operations ManagementLos directivos de esta pujante cadena peruana, constituida en 1988, se encuentran ante varias disyuntivas de desarrollo que no sólo pueden afectar la calidad del servicio - atributo muy reconocido en el medio limeño - sino que ponen seriamente en juego el futuro de toda la organización. Decisiones de alcance local e internacional, teniendo como contendientes a los grandes McDonalds y Burger King. El caso abarca temas estratégicos y operativo...Starting at €8.20
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Perú 8thousand
Pancorvo, Jorge; Quiroga, GuillermoCase PAD-P-C-401-E-EService and Operations ManagementA group of friends, keen on mountain climbing, decide to take on a pioneer challenge: to be the first peruvian expedition to climb a snow-covered mountain, more than 8,000 meters high, in the Himalayas. However, to carry out such an ambitious challenge they must confront various aspects and ask themselves several questions; many of them are foreseeable while others emerge during the project's development. For nearly a year and a half, from t...Starting at €8.20
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Credisur
Belsuzarri, Óscar; Pancorvo, JorgeCase PAD-P-C-402Service and Operations ManagementAspectos como la calidad y el nivel del servicio otorgado al cliente comienzan a tomar importancia en el sector de la banca de consumo como factores determinantes para lograr la preferencia del usuario. La rapidez en la aprobación del crédito pasa a ser un atributo relevante y lamentablemente Credisur "cojea" bastante en este tema. Los ejecutivos funcionales buscan una solución, con coincidencias y discrepancias para cambiar el estado de cosas. ¿...Starting at €8.20
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El Agro Food Cluster en la región Central de Dinamarca (A)
Berrone, Pascual; Blázquez, María LuisaCase SM-1589Economics, Innovation and Change, StrategyEl caso describe una iniciativa en Dinamarca Central que consiste en un parque empresarial con la aspiración de convertirse en un (micro)clúster. Soren Madsen, el "clusterpreneur" (empresario especializado en clústeres) que dirige el parque, tiene ambiciosos planes de crecimiento, pero se enfrenta a numerosos desafíos, como la financiación, el posicionamiento del parque, la falta de reconocimiento como un verdadero clúster, la atracción de talent...Starting at €8.20
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Málaga: In Search of Its Identity as a Smart City
Berrone, Pascual; Ricart, Joan Enric; Blázquez, María LuisaCase SM-1658-EInformation Technologies, Innovation and Change, StrategyThe case examines Málaga's evolution and its positioning as a smart city. It describes various strategic plans followed by the city, its strengths and weaknesses, and the management and leadership of the mayor, Francisco de la Torre. The mayor must define the positioning of the city and decide how to leverage efforts made to transform Málaga into a city of knowledge and culture in that context.Starting at €8.20
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Bankinter 2002
Blázquez, María Luisa; Ballarín Fredes, EduardoCase DG-1451StrategyEn mayo de 2002, Jaime Echegoyen, de 45 años, es nombrado consejero delegado de Bankinter. Echegoyen sustituía a Juan Arena, "alma mater" del banco desde hacía 17 años. El sector bancario había sufrido un año complicado, y la competencia era cada vez más intensa. Bankinter era el quinto banco de España, pero estaba muy lejos en tamaño de los dos grandes del sector, SCH y BBVA. Bankinter siempre había apostado por una estrategia diferente a la de ...Starting at €8.20
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Unions and the Automotive Cluster in Catalonia
Blázquez, María Luisa; Ballarín Fredes, Eduardo; Subirà, AntoniCase DG-1465-EStrategyThis case presents the situation of the automotive cluster in Catalonia in 2003, and analyzes the role played by each of the cluster's agents, paying special attention to the unions. It describes how the unions evolved from a historical position of confrontation to much higher levels of cooperation. The case also analyzes the functioning of the automotive industry, the evolution of its competitive bases and the challenges posed for the Catalonia...Starting at €8.20
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The Long Process Toward Specialization in the Catalan Leather Industry (A)
Subirà, Antoni; Blázquez, María Luisa; Diego, Enrique deCase SM-1593-EInnovation and Change, StrategyThe leather industry had had more than five centuries of history in Catalonia.Spain was incurring the risk of being sanctioned by the European Union if it didn't adhere to strict environmental standards. However, industry representatives claimed to be at a disadvantage with respect to developing countries. The case explains the technical solution implemented in the 1990s. The answer Subirá found to the environmental dilemma was to develop a joint...Starting at €8.20
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Iceland: From Financial Meltdown to Geothermal Energy
Subirà, Antoni; Blázquez, María Luisa; Diego, Enrique deCase SM-1591-EEconomics, Leadership and People Management, StrategyThis case describes the origins of a cluster initiative in the geothermal energy industry in Iceland and its initial steps in 2010. The case examines the specific characteristics of the country and recent events in its history, and it describes the geothermal industry and the traditional "cluster approach" up to 2010. It then describes the actions undertaken by Gekon, the company that is leading the cluster initiative, the steps in the process, ...Starting at €8.20